FAQ

Straight answers about IDEACTIVO.

What brands, agencies and technology teams ask us most before working together.

About IDEACTIVO

What is IDEACTIVO?

IDEACTIVO is a digital experience design and marketing agency headquartered in Costa Rica. It brings digital strategy, paid media, content and social media, UX/UI design, web development, Adobe Experience Manager, artificial intelligence, SEO, immersive experiences and nearshore talent together in one team that both directs and executes.

Where is IDEACTIVO located?

Headquarters are in Costa Rica. IDEACTIVO also operates in the United States and has a talent network in Bogotá, Guatemala City and Buenos Aires to work in its clients' time zones across the Americas.

Do you work with clients outside Costa Rica?

Yes. IDEACTIVO serves national, regional and international brands and has grown brands in more than 10 countries. The team works in English and Spanish and collaborates remotely with clients in Central America, South America, the United States and Europe.

What kinds of companies do you work with?

Enterprises, SMEs, agencies and startups in sectors like banking, fintech, real estate, automotive, education, consumer goods, public sector and logistics. Our clients include Unilever, Banco Central de Costa Rica and Banco Improsa.

What makes IDEACTIVO different from other agencies?

IDEACTIVO unifies paid media, content, design and technology in one strategy with a single point of accountability. Brands avoid coordinating vendors that don't talk to each other, reduce friction and measure business results, not just deliverables.

Services and technology

Is IDEACTIVO an Adobe partner?

Yes. IDEACTIVO is an Adobe Solution Partner with Adobe Certified Experts in Adobe Experience Manager Sites. It implements and optimizes AEM Sites and AEM Assets for sites with thousands of pages and assets, and measures performance with Adobe Analytics.

How do you use artificial intelligence?

We use AI with structure and purpose: agents that reply instantly on WhatsApp and qualify prospects before handing the conversation to a person, CRM and marketing automation, and content production at scale with human review and data-driven optimization.

Can you get my brand to show up in ChatGPT or Perplexity?

We work so AI assistants understand and cite your brand correctly. Through SEO, AEO and GEO we optimize content, structured data and authority signals, and we monitor how your brand appears in ChatGPT, Gemini, Claude and Perplexity. No provider can guarantee a mention.

What is nearshore talent?

It means working with professionals in a nearby country and a compatible time zone. From Costa Rica, IDEACTIVO builds dedicated teams or extends existing ones with creative, technology and media profiles who work the same hours as their clients in the United States.

Who owns the accounts, content and data?

The brand does. We recommend that ad accounts, social profiles and analytics tools are in the client's name. We work with the permissions the client grants us, so the brand keeps its history and control at all times.

Getting started

How do I start a project with IDEACTIVO?

Email hello@ideactivo.com or message us on WhatsApp at +506 6126 0293 with what you want to achieve. We'll schedule a conversation to understand your goals, scope and timeline, and then send you a tailored proposal.

How much do your services cost?

We don't publish prices because every project is different. The proposal depends on scope, channels, team and timeline. After the first conversation we prepare a clear quote with the deliverables included.

How long does a project take?

It depends on scope. A landing page or a single campaign can be ready in a few weeks, while an enterprise website or platform takes several months. Every proposal includes an estimated schedule so you know what to expect at each stage.

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