Legal
Privacy policy
This policy explains what personal data is processed when you visit ideactivo.com or contact us, what it is used for, and what rights you have. It applies to visitors from the United States, Costa Rica and Latin America.
Last updated: October 21, 2026.
Who is responsible for your data
The ideactivo.com website is operated by the following companies, referred to in this policy as "IDEACTIVO":
| Company | Details |
|---|---|
| IDEACTIVO SOCIEDAD DE RESPONSABILIDAD LIMITADA (IDEACTIVO S.R.L.) | Company organized in Costa Rica. |
| IDEACTIVO LLC | Company organized in the United States. |
For any privacy matter, email hello@ideactivo.com or call +1 917 905 6350 (United States) or +506 6126 0293 (Costa Rica).
What data we process and why
The site is static: it has no forms, user accounts, newsletter or payments. We only process the data described below.
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Server logs: IP address, browser (user agent), date and time, requested page. | Serve the site and protect it from abuse and attacks. | Legitimate interest in site security and the duty to keep security measures in place. | The standard period set by the hosting provider for security purposes. |
| Usage data collected by Google Analytics 4: pages viewed, visit length, device and browser type, approximate location (country or city), cookie identifiers. | Aggregate statistics to understand which content is useful and improve the site. | Your consent, given when you select "Accept" in the cookie notice. | The retention period configured in Google Analytics 4, which allows at most 14 months for user-level data. The cookies last up to 2 years. |
| Your cookie choice ("yes" or "no"), stored in your browser. | Remember your choice so we do not ask on every visit. | Needed to respect your choice. It contains no personal data. | Until you change it or clear the site data in your browser. |
| Whatever you send us by email, phone or WhatsApp: name, email, phone number, company and message content. | Reply to your inquiry and, if you ask, prepare a proposal. | Your consent, when you write or call us on your own initiative. | As long as needed to handle your inquiry and any relationship that follows, then for the period the law requires. |
We do not use your data to send unsolicited advertising or to make automated decisions that affect you. We do not use advertising pixels or remarketing. We do not ask for sensitive data; please do not include it in your messages.
Who we share data with
We do not sell or rent your personal data, and we do not share it for cross-context behavioral advertising. Only these providers are involved, each for the stated purpose:
- Shared hosting provider (cPanel): serves the pages and keeps the server logs.
- Google LLC (Google Analytics 4): usage statistics, only if you accept cookies. Google Analytics 4 does not log or store full IP addresses, and the site also requests IP anonymization. More detail in the cookie policy.
- Meta Platforms (WhatsApp): if you message us on WhatsApp, the conversation goes through that service, which is governed by its own terms and privacy policy.
- Email provider: receives and stores the messages you send us.
Some of these providers may store data outside your country, including in the United States. By accepting cookies or writing to us through those channels, you consent to that transfer. We may also disclose data when a competent authority requires it under the law.
Fonts are served from our own server, with no requests to Google Fonts. Links to LinkedIn, Facebook, YouTube and WhatsApp are plain links with no embedded widgets: those platforms only receive data if you click and leave the site, and from then on their policies apply.
Security
The site is served over an encrypted connection (HTTPS), runs no server-side code and keeps no visitor database. Access to the messages we receive is limited to the people who need to handle them.
Children and minors
The site is meant for businesses and adults. It is not directed to minors or to children under 13, and we do not knowingly collect data from them, in line with the Children's Online Privacy Protection Act (COPPA). If you believe a minor sent us data, write to us and we will delete it.
Your rights in the United States
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you rights over your data. Other states have similar laws, such as the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA) and the Texas Data Privacy and Security Act (TDPSA). Even where those laws may not bind us, we extend their rights to any US visitor who asks.
Categories of data in the last 12 months
- Identifiers: IP address in server logs, Google Analytics cookie identifiers (only with your consent), and the name, email or phone number you send us.
- Internet activity: pages viewed and interaction with the site (only with your consent).
- Approximate geolocation: country or city derived from the IP (only with your consent). We do not collect precise geolocation.
- Professional information: company or job title, if you include them in your message.
The sources are your browser and you. Purposes and retention periods are those in the table above. We do not collect sensitive personal information.
Your rights
- Know and access: what data we hold, where it came from, why we use it and who we share it with, and get a portable copy.
- Delete: ask us to delete your data, subject to the exceptions the law allows.
- Correct: ask us to fix inaccurate data.
- Opt out of sale or sharing: we do not sell or share personal data, nor use it for targeted advertising or profiling with significant effects.
- Non-discrimination: we will not treat you differently for using your rights.
- Appeal: if we deny your request, you can appeal by replying to our email. If we uphold the decision, you can contact your state attorney general.
To use them, email hello@ideactivo.com or call +1 917 905 6350. We will verify your identity with the minimum information needed and respond within 45 days, extendable where the law allows. You may act through an authorized agent if you provide proof of authorization.
Global Privacy Control and Do Not Track
The site honors the Global Privacy Control (GPC) signal. If your browser sends it, the site treats it as a rejection of analytics: it does not load Google Analytics or set its cookies, even if you accepted them before. Because there is no common standard for the Do Not Track signal, the site does not respond to it specifically; but since Google Analytics only loads after you select "Accept", there is no tracking without your consent.
Your rights in Costa Rica
Costa Rica's Law 8968 on the Protection of Individuals with Regard to the Processing of Their Personal Data (Ley 8968 de Protección de la Persona frente al Tratamiento de sus Datos Personales) and its Regulation (Executive Decree 37554-JP) recognize your right to informational self-determination. We process your data with your informed consent, and you can use these rights free of charge at any time:
- Access: know what data of yours we hold and what we use it for.
- Rectification: correct or update inaccurate or incomplete data.
- Cancellation or deletion: ask us to delete your data when it is no longer needed or you withdraw consent.
- Objection: object to a specific processing, and revoke your consent.
Email hello@ideactivo.com with your name, the right you want to use and a way to reply to you. We will handle your request within 5 business days from the day after we receive it, as article 18 of the Regulation requires. If the information is insufficient, we may ask you once for what we need to process it.
If you believe we did not respect your rights, you can file a complaint with the Agency for the Protection of Inhabitants' Data (Agencia de Protección de Datos de los Habitantes, PRODHAB (opens in a new tab)).
Changes to this policy
If the site adds new tools or changes how it processes data, we will update this page and the date at the top before the change applies, and ask for your consent when needed.
See also the cookie policy, the terms of use and the accessibility statement.